International Travel Consultant — GROUPTRAVEL

January 2017–March 2020 · Kyiv, Ukraine · Concurrent project-based work

From the beginning, GROUPTRAVEL was a separate project carried out alongside her primary full-time Search Quality position (2016–2019).

• Design individualized travel itineraries, custom packages, and organized group trips. Account for participants' interests, budgets, logistics, culture, and seasonal conditions.
• Consult with clients and arrange hotels, itineraries, excursions, flights, and ferry tickets. Coordinate multiple service providers.
• Organize and assist travel groups. Manage pre-departure and trip-related communication.
• Promote travel offers through Google Ads and Meta Ads for the project. Analyze audience responses to destinations and offers.

Travel portfolio destinations (not necessarily advertising campaign target markets): Turkey, Greece, Italy, Spain, Thailand, Vietnam, Egypt, France, Germany, Norway, Georgia, Armenia, Montenegro, Slovenia, Austria, Latvia, Estonia, Sweden, and the United States.

This work strengthened her skills in customer service, expectations management, international partnerships, complex travel product design, and commercial communication.