SEARCH QUALITY, ANALYTICS & UX SKILLS
COMPETENCIES — MARKETING, ANALYTICS, AND PRODUCT
Web and App Analytics
- Define data collection requirements for websites and mobile applications. Identify events that matter to the business, how they relate to the sales funnel, and which metrics decision-makers need.
- Set up, implement, and maintain Google Analytics / GA4 and Google Tag Manager. Define key actions, track conversions, and verify that analytics workflows function correctly.
- Analyze visitor behavior, acquisition sources, page views, navigation paths, abandonment of key actions, and landing page performance.
- Develop and validate tracking frameworks, including event inventories, triggers, user interactions, and checks for data completeness and consistency.
- Investigate data quality issues. Identify technical or process-related reasons for discrepancies among ad platform metrics, analytics, and actual inquiries.
- Deliver analytical findings and actionable recommendations to marketing, UX, content, and engineering specialists.
Performance Marketing and Paid Channels
- Plan, launch, audit, and optimize Google Ads, Meta Ads / Facebook / Instagram, and TikTok Ads campaigns. Develop advertising strategies for international B2B and B2C projects.
- Evaluate advertising performance through spend, conversions, cost per conversion, lead volume, traffic quality, and each channel's contribution to the overall funnel.
- Analyze audience segments, ads, landing pages, and conversion paths. Develop hypotheses for optimization.
- Detect campaign configuration errors that generate irrelevant traffic, inaccurate measurement, or wasted ad spend.
- Coordinate advertising with website operations, analytics, content, call centers, and inquiry-handling channels.
- Her professional toolkit also lists Bing Ads, LinkedIn Ads, AdForm, DV360, and programmatic placements. Individual completed campaigns are not documented for every channel listed.
CRO, User Experience, and Audience Research
- Research target audiences, develop buyer personas, and identify user needs based on behavior, motivation, and purchase context.
- Analyze conversion funnels, from the first advertising interaction and website visit through an inquiry, booking, or other desired outcome.
- Audit page structure and UX design. Identify obstacles that make an offer harder to understand, reduce trust, or prevent users from completing key actions.
- Recommend changes to user journeys, copy, screens, and interaction logic to improve clarity and conversion.
- Study the performance of pages, creative assets, audiences, messages, and conversion actions. Compare results before and after changes when data is available.
Management and Business Analytics
- Analyze marketing investment performance using ROI, ROAS, CAC, CPA, CPL, LTV, and retention metrics. These areas are identified in her Performance Marketing Analyst profile.
- Establish reporting principles for leaders and teams. Create shared definitions of KPIs, data sources, comparison periods, and limitations of the results.
- Develop dashboard and reporting concepts, comparative reports, scenario analyses, and insights to guide prioritization.
- Evaluate hypotheses, campaigns, segments, attribution, A/B tests, and user behavior. No specific published experimental outcomes are claimed.
- Collaborate with business owners, marketing teams, designers, engineers, and contact centers.
Search Quality, Search Relevance, and Search Research
- Analyze search queries, user intent, result relevance, and the completeness and accuracy of search responses.
- Develop methods for manual and automated evaluation of search result quality and validation of ranking changes.
- Work with information retrieval metrics, including NDCG, MRR, Precision, Recall, CTR, and Search Success Rate, as described in her search quality leadership profile.
- Collaborate with product specialists, Search Quality Analysts, Data Scientists, ML Engineers, and developers on ranking, semantic search, and recommendation quality.
- Interpret search logs, audience behavior, unsuccessful search signals, and feedback to recommend improvements to search products.
Web Application Architecture and Technical Coordination
- Align web product architecture requirements with business needs, performance, security, maintainability, and long-term development.
- Work at the conceptual level with APIs, data models, frontend/backend integrations, architecture assessments, and technical risks.
- Her LinkedIn profile specifically mentions cloud-native systems, microservices, distributed systems, containerization, and automated deployments. These are areas of architectural work; no specific infrastructure versions, cloud providers, or personally authored code are claimed.
- Participate in discussions of platform modernization, architecture standards, technical debt, quality, scalability, and privacy/security compliance.
Communication, Social Media, and Operations
- Develop social media marketing approaches and brand presence plans for Instagram, Facebook, and Twitter. Audit targeting and advertising settings.
- Create or coordinate visual content for social media, including posts, graphics, animation, photos, and video.
- Prepare call center and chatbot scripts and organize the routing of messages and inquiries from social networks.
- Handle international client communication, consulting, objection handling, and coordination of complex services involving multiple vendors.